The Quality Assured (QA) seal is a Malta Tourism Authority voluntary quality recognition scheme aimed at businesses offering high levels of quality, consistency and professionalism. The QA seal covers three key tourism business operations, namely restaurants, visitor attractions and destination management companies (DMCs). The participating businesses are assessed either annually or once every two years.
The QA seal was launched in 2008 for DMCs and in 2009 the first companies were awarded. In 2010 the first visitor attractions were awarded and in 2015 the first restaurants were awarded.
The criteria are specific to each category and different methods of assessment are used.
Schemes:
- Quality Assured seal for Destination Management Companies - The scheme was launched in 2008 and the scope is to recognise DMCs committed to high levels of quality and professionalism. The assessment is carried out through an audit and participation is on a voluntary basis. Quality Assured DMCs are conference organisers and event planners that have been certified and given the quality seal. We understand that if you are planning out your next corporate event or motivational seminar, you need a certified and professional partner like a QA DMC that will help you through all the stages. You can rest assured that the ones featured here are experts in the MICE industry.
List of currently certified QA DMCs:
20Twenty - Mifsud Brothers Ltd
A.von Brockdorff Services Ltd
A± DMC by Robert Arrigo & Sons Ltd
AGL Alliance Group Ltd
Alpine Sterling DMC
Citrus Travel Ltd
Colours of Malta
ECMeetings Company Ltd
Emotion Events
Malta Uncut
Meet360 Events
Meeting Point Events Ltd
MI Malta Ltd.
On Site Malta
Petite Events
Rigo Malta DMC
Special Interest Travel (SIT)
United Travel
Download Application Form
- Quality Assured seal for Visitor Attractions - The scheme was launched in 2010 and the scope is to recognise visitor attractions committed to high levels of quality and professionalism. The assessment is carried out through an announced visit and participation is on a voluntary basis. QA Visitor Attractions include a variety of places such as museums, historic houses and parks which offer unique experiences for old and young alike. You can rest assured that these places are worthy of a visit and good value for money, while you are on holiday in the Maltese Islands. All the visitor attractions listed in these pages have been certified.
List of currently certified QA Visitor Attractions:
Casa Bernard
Domvs Romana
Esplora Interactive Science Centre
Fort St Angelo
Fort St Elmo - National War Museum
Għar Dalam
Ġgantija Archaeological Park
Gran Castello Historic House & The Old Prison
Grandmaster’s Palace
Ħaġar Qim & Mnajdra Archaeological Park
Ħal Saflieni Hypogeum
Ħal Tarxien Prehistoric Complex
Il-Ħaġar Museum
Inquisitor’s Palace
Malta Classic Car Collection
Malta National Aquarium
Mdina Cathedral Museum
MUŻA
National Museum of Archaeology
National Museum of Natural History
Palazzo Falson Historic House Museum
Playmobil FunPark
St Paul's Catacombs
The Knights of Malta
The Malta Experience
The Mdina Experience
The Wignacourt Museum
Download Application Form
- Quality Assured seal for Restaurants - The scheme was launched in 2014 and covers all types of restaurants, including those within hotels. The two part assessment (mystery guest and follow-up announced visit) is an objective way to recognise restaurants committed to high levels of quality and professionalism. Participation is on a voluntary basis.
Contact:
For more information on the QA schemes, kindly contact the Quality Assured Unit either via email on qualityassured@visitmalta.com or on telephone number 2291 5701.