Opening Hours & Support
The opening hours for Licensing at the MTA Head Office and Business First are listed here.
Get assistance with applications, permits and regulations for a smooth and efficient tourism business licensing process.
Opening Hours
SmartCity Head Office
Licensing & Cash Office
Monday to Friday
08.30hrs – 12.00hrs
Business First – One Stop Shop
An MTA representative from the Licensing Department is present at the Business 1st One-Stop-Shop in Mrieħel on Monday, Tuesday, Wednesday and Friday.
Winter Hours (September – June)
Monday & Tuesday: 08:00 – 16:00
Wednesday: 08:00 – 19:00
Friday: 08:00 – 13:00
Summer Hours
July
Monday, Tuesday & Friday: 08:00 – 13:00
Wednesday: 08:00 – 19:00
August
Monday to Friday: 08:00 – 13:00
The following applications can be submitted at Business 1st:
- Notification of a Change of Licensee for a Tourism Operation
- Application for a Bar Substitute
- Application for the Registration of an Operator in a Tourism Establishment
- Application for a Holiday Furnished Premises licence
- Application for a House on Long Term Lease licence
- Application for the Playing of Amplified Music in Tourism Establishments
- Application for a Host Family licence
- Application for a Travel Operator or Excursion Operator licence
- Application for a Catering Establishment licence
Payment by Credit Card or Debit Card is the preferred method of payment.
Quality Charter: Ensuring Efficiency in Licensing
The Malta Tourism Authority remains committed to delivering efficient customer care services, including streamlined licensing processes for specific accommodation types.
As part of this commitment, the MTA Quality Charter ensures that applications for a Holiday Furnished Premises (HFP) licence or a Host Family licence are processed within 15 working days, provided that:
- The application is submitted with all the required documentation.
- The property meets all legislative standards upon inspection.
This initiative, in place since 1 June 2017, is overseen by the MTA’s Quality Assurance & Licensing Directorate, in collaboration with the Compliance & Regulatory Directorate. It reflects MTA’s ongoing efforts to enhance service efficiency and support the continued growth of Malta’s tourism sector.