Quality Seal for Destination Management Companies

 

 

This quality seal is issued by the Malta Tourism Authority to Destination Management Companies (DMCs) that are committed to high levels of quality, consistency and professionalism. 

 

Quality Assured DMCs must comply with a detailed set of criteria designed to ensure the highest possible quality in event and destination management. The following are some of the requirements that a DMC will adhere to.

 

• The DMC is a financially sound company that has been operating in this specialised field for a minimum of three years.
• The DMC has a minimum of €1,000,000 General Liability insurance cover and all key suppliers have adequate insurance coverage.
• The DMC specialises in MICE services and is a member of a recognised association.
• Staff is provided with initial and continuous training.
• The DMC guarantees acknowledgement of requests within 24 hours and fulfils proposal requests within 72 hours.
• During programme events at least one member of the DMC is available 24 hours a day.
• The DMC is recommended by both previous clients and local suppliers.

 

The full criteria are available below as a PDF document.  The scheme was officially launched on 3rd September 2008.  For more information on the scheme kindly contact the Quality Development Unit on 22915272/3 or john.magri@visitmalta.com